Privacy Policy

Company: Vivease Ltd

At Vivease Ltd, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when using our website and services. By visiting our site or making a purchase, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

Personal Information: such as your name, email address, phone number, billing/shipping address, and payment details (processed securely through third-party payment providers).
Order Information: products purchased, order history, and delivery details.
Technical Information: IP address, browser type, device information, and cookies to improve website performance and advertising.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders.
Communicate with you about your order, products, and services.
Improve our website, customer experience, and product offerings.
Provide customer support.
Send you marketing communications (only if you have opted in).
Deliver relevant advertising, including through Google Ads remarketing and similar tools.

3. Cookies & Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and serve personalized ads.

Third-party vendors, including Google, use cookies to serve ads based on past visits to our site.
Google’s use of advertising cookies enables it and its partners to serve ads to you based on your activity.
You can opt out of personalized advertising by visiting Google Ads Settings.

4. Sharing of Information

We do not sell or rent your personal information. We may share limited data only with:

Service Providers: such as payment processors, shipping companies, and IT service providers — only as needed to complete your order.
Advertising & Analytics Partners: including Google Ads and Google Analytics, for marketing and performance tracking.
Legal Obligations: if required to comply with applicable laws or regulations.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data. Payments are processed securely through trusted third-party providers, and we do not store sensitive payment information.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal data.
Opt out of marketing emails at any time.
Disable cookies through your browser settings.
Request information on how your data is used.

To exercise these rights, please contact us at the email below.

6. Your Rights (Expanded for GDPR/CCPA)

If you are located in the European Economic Area (EEA), United Kingdom, or California, you have the following rights under GDPR and CCPA:

The right to know what personal information we collect and how it is used.
The right to access, update, or request deletion of your personal data.
The right to restrict or object to processing.
The right to data portability.
The right to opt out of the sale of personal data (we do not sell personal data).
The right to withdraw consent for marketing or cookies at any time.

To exercise these rights, please contact us at: monique@monidigital.com

7. Children’s Privacy

Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Vivease Ltd

monique@monidigital.com